The Tinker
Troubleshooting 16 articles in this folder
Troubleshooting 16 articles in this folder
I can't reach PixelChat at all
Your ISP or network may be blocking us. Some providers, workplaces and schools restrict sites they don't recognise, and some countries restrict foreign sites.
Try:
- A different network — switch between Wi-Fi and mobile data
- A VPN set to another country
- A different browser
- An Incognito window
- Clearing your browser cache
- Updating your device — an outdated OS or browser can fail on our security requirements
- Checking for antivirus, firewall or parental-control software
"403 Forbidden" usually means a firewall, ISP or parental-control restriction. A VPN or an Incognito window will tell you quickly whether that's it.
If the site loads but images don't, see article 4.8.
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